——— Purchase Options: Pre-Order Cancellation Policy

Last updated: September 21, 2026

Some items are offered as Pre-Order when original event inventory has sold out and we're producing a limited additional run. Pre-order items are marked as such at checkout, along with an estimated ship date. As of this policy's last update, the estimated ship date for all currently available pre-order items is November 5, 2026.

Customer-Initiated Cancellations

You may cancel a pre-order and receive a full refund at any time within 48 hours of placing your order. After that window, pre-orders are treated as final sale, consistent with our All Sales Final policy, since production has typically begun. To cancel within the window, email PrimrosePrintery@gmail.com with your order number.

If We Can't Meet the Estimated Ship Date

If we're unable to ship your pre-order by the estimated date provided at checkout, we will notify you before that date and give you the choice to:

• Consent to a new estimated ship date, or

• Cancel your order for a full refund.

If we don't hear back from you, or if you don't consent to the delay, we will cancel the order and refund you in full. Refunds for pre-orders are issued to your original payment method — we do not offer store credit in place of a refund — and will be processed within 7 business days.

After Your Pre-Order Ships

Once a pre-order item ships, it's covered by our standard Shipping & Pickup and Return & Refund policies, including the 24-hour damaged/defective window.