Shipping policy

Last updated: September 21, 2026

Online Shop: Limited-Time Surplus Sale

Our online shop opened September 21, 2026 as a limited-time sell-off of remaining merchandise from the St. Crispian's Tea Society event. This is not an ongoing or open-ended shop, and sold-out items will not be restocked. Only merchandise originally produced for the event is eligible; new product runs are not included.

Order Processing

All orders — pickup and shipped — are processed within 8–10 business days of purchase.

Local Pickup

Select Local Pickup at checkout. Please bring your order confirmation (digital or printed).

  • Pickup location: 7980 S Pinstripe Cove, Midvale, UT 84070

  • Pickup hours:

  • Mondays, 6:00–8:00 pm

  • Tuesdays, 6:00–8:00 pm

  • Saturdays, 11:00 am–2:00 pm

  • Ready notice: We'll email you when your order is ready for pickup. Please don’t reach out until you have received this email or after 10 business days. 

  • Uncollected orders: If your order isn't collected within 21 days of that email, we'll hold it, and you can contact us to arrange shipping at your own expense.

Please inspect your items at pickup — see our Return & Refund Policy for what to do if something's wrong.

Shipping

  • We ship to: United States only, via USPS and UPS

  • Shipping rates: Calculated at checkout based on weight

  • Delivery times are carrier estimates, not guarantees. Please double-check your shipping address at checkout — we can't redirect packages once they've shipped.

Product Sourcing Note

All merchandise related to the Emma M. Lion series is reviewed and approved by Rhysdon Press LLC prior to sale, to ensure consistency with the source material. This approval process does not make these items "official," "licensed," "sponsored," or "endorsed" by Beth Brower or Rhysdon Press LLC. These products are independently made by Primrose Printery and are not manufactured, produced, or distributed by Beth Brower or Rhysdon Press LLC.

Questions?

Reach out to us at PrimrosePrintery@gmail.com and we'll be happy to help.